Terms & Conditions
Use of Website
Free In-Store Pickup Policy
Pickup from our retail location is free to those who are able to physically retrieve their products at 11525 Hutchison Blvd STE 103, Panama City Beach, FL 32407. Accidentally choosing this option during checkout when you are unable to physically pick up your products will result in an additional charge of $7.56 to cover shipping expenses not originally charged in your order. This fee must be paid before we will process your package for shipment to your address.
By use of this website, you demonstrate your clear understanding that all sales are final with the exception as follows:
We do not accept returns or exchanges unless the item you purchased is defective. If you feel the product(s) you received is/are defective as a result not covered by our Shipping Policy or Terms & Conditions, please contact us for further information regarding a return or exchange. Final determination of a product’s defectiveness will be made at the discretion of Carun based on all information and evidence provided by the consumer. Do not open, use, or tamper with your product prior to initiating a return or exchange. Requests for returns or exchanges for an open or used product will automatically be declined. Shipping costs incurred during the return or exchange process will not be covered by Carun.